1. Responsible Entity

The entity responsible for the collection, processing, and use of data in connection with our website is BR Comércio de Obras de Arte Ltda. (Democrart), located at:

Alameda Gabriel Monteiro da Silva, 1630
Jardim Paulistano - São Paulo - SP
CEP 01442-000
Brazil
CNPJ: 27.182.886.0001-98

2. Personal Data Collection

We collect and utilize your personal information (including title, first and last name, mailing address, email address, phone number, and payment details) in accordance with relevant data protection laws. This is done to fulfill and process your orders and to communicate with you via email—for instance, to update you on your order status. We store the contract terms and will send your order details to you by email. 

The personal data you provide during the ordering process is used solely for contract execution. We may share some of your information (title, name, address, phone number) with our logistics partners to facilitate the delivery of your order. This data sharing is conducted in compliance with strict data protection regulations. We will not forward your information for any purposes other than fulfilling, executing, and concluding the contractual relationship between you and us unless required by law or official directive. The same applies to any personal data you provide when contacting us electronically or in print.

3. Newsletter Subscription

You have the option to subscribe to our newsletter through our website. When you sign up, your email address will be stored for our marketing purposes and to send you the newsletter until you choose to unsubscribe. You have expressly consented to this by opting in: “Request newsletter (You can unsubscribe at any time).” You may revoke your consent at any time with future effect by clicking the unsubscribe link at the bottom of any newsletter email. For this purpose, or if you have any questions about data protection, please contact us at info@democrart.com.br.

4. Data Security and Payment Information

We implement all technical and organizational measures necessary to protect your personal data from unauthorized access. However, please note that complete data security cannot be guaranteed for email communications, so we recommend sending confidential information by postal mail.

To ensure maximum security, all payment information (such as bank account details or credit card information) is transmitted exclusively to the payment provider. You will need to re-enter these details with each order.

5. Your Rights to Information and Data Deletion

Under applicable data protection laws, you have the right to request information about the personal data we have stored about you, free of charge. You also have the right to correct, block, or delete this data. To exercise these rights, please contact our customer service team at info@democrart.com.br.

6. Anonymous Data Collection and Processing

When you visit our website, general information is automatically collected. This includes details like the type and version of the web browser used, the website that referred you to us, the pages you visit on our site, and the date of your visit. This information is not personally identifiable. We use this anonymous data solely for statistical purposes to improve our website and services. This information is not shared with third parties.

7. Use of Cookies and Statistical Data

We utilize cookies to enhance your experience on our website and to enable certain functionalities. Most cookies used on democrart.com are deleted automatically after your browser session ends. Other cookies help us recognize your device on subsequent visits, allowing us to provide you with better service.

8. Google Analytics Usage

Our website employs Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies to help us analyze how users interact with our site. The information generated by the cookie about your use of the website is typically transmitted to and stored on Google's servers in the USA. However, within member states of the European Union or other parties to the Agreement on the European Economic Area, Google will shorten your IP address beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google uses this information on our behalf to evaluate your website usage, compile reports on website activity, and provide other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.

You can prevent cookies from being stored by adjusting your browser settings; however, this may limit the functionality of our website. Additionally, you can prevent Google from collecting and processing data generated by cookies related to your website use (including your IP address) by downloading and installing the Google Analytics Opt-Out Browser Add-on. For more information, please refer to Google's Terms of Service and Privacy Policy.

9. Social Media Plugins

Our website includes social media plugins from Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. These plugins are identifiable by Facebook logos (such as a white "f" on a blue background or a "thumbs-up" icon) or are labeled "Facebook Social Plugin." When you visit a page on our site that contains such a plugin, your browser establishes a direct connection to Facebook's servers. The plugin's content is transmitted directly from Facebook to your browser and integrated into the page. We have no control over the data collected by Facebook via these plugins.

If you're logged into Facebook, Facebook can associate your visit to our site with your Facebook account. If you interact with the plugins—for example, by clicking the "Like" button or leaving a comment—that information is transmitted directly from your browser to Facebook and stored there. Even if you're not a Facebook member, Facebook may still collect and store your IP address. For details on the purpose and scope of data collection, processing, and use by Facebook, as well as your rights and settings to protect your privacy, please see Facebook's Data Policy. To prevent Facebook from collecting data via our website and linking it to your Facebook account, log out of Facebook before visiting our site.

Last Updated: September 17, 2024